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How Can You Take Customer Service to the Next Level?
Just about every business intends to provide world-class customer service. And though many claim their customer service is exceptional, very few can back up that assertion. After all, once a company has established a baseline level of success in interacting with customers, it's not easy to get to that next level of truly great service. But, fear not, there are…Read More -
New Software is Live — Great! But Where are My Reports?
Implementing software can be a costly process, between the expense of the software and the time and labor it takes to complete the process. But, I urge you to invest time and resources in the reporting features that you'll need. After all, the last thing you want to say to anyone in the company is, "we used to be able…Read More -
3 Hot Spots to Look for your Successor
Picking someone to lead your company after you step down is probably among the hardest aspects of retiring (or otherwise moving on). Sure, there are some business owners who have a ready-made successor waiting in the wings at a moment's notice. But many have a few viable candidates to consider -- others have too few.
When looking for a successor,…Read More -
The Indicators of a Mismatch in your Accounting Department
By Jeff Wraley, Senior Consultant
In the world of sports, a mismatch describes the relationship between a superior player and an inferior player. Think: Lebron James vs most other mere mortals.
In our context, a mismatch describes the relationship between a business task and an employee or department that is ill-equipped to accomplish that task. These mismatches can appear throughout…Read More -
The Difference Between Accounting and Finance and Why It Matters
You may hear the words “Accounting” and “Finance” and think they mean the same thing. However, there is a distinction between the two and understanding the difference will help your company to grow and ensure that it has the resources in place to handle this growth.
What is the difference between “Accounting” and “Finance?”
The actions of both the Finance…Read More -
Making the Most of Your Capital Investments
An important part of creating value in a business is ensuring that the money invested in it is generating strong returns. This discussion focuses on capital investments made in property, plant, and equipment, and best practice steps you can take to help get improved returns on them. To illustrate, we share a couple of mini case-studies at the end.
A…Read More -
Fahrenheit’s Jay Carpenter named as finalist in Icon Awards
The Icons Awards honor young professionals from across the region for standing out as front-runners and change agents in their workplaces. Candidates are 35 (or younger) and have made clear and direct impact on their companies, workplaces and co-workers. That certainly describes Jay Carpenter and the impact he makes here at The Fahrenheit Group and in our community. The finalists…Read More -
The Fahrenheit Carolinas’ practice continues to grow with the addition of new Senior Consultant, Wendi Knapke
Wendi Knapke joins our Raleigh office as a Senior Consultant on our Finance and Advisory team. During the past year, Wendi has been providing accounting and fractional Controller services to family-owned businesses. Prior to that, she was the Vice President of Finance and Operations for a non-profit education consulting company. Her experience crosses multiple functional areas of a business, such…Read More -
Do Not Let Benefit Issues Derail a Transaction
If your company is planning a merger or acquisition, don't overlook an important factor — the existing benefit programs and liabilities of all parties.
The decision to sell a company or expand operations through a merger or acquisition is generally guided by business considerations. Consequently, issues involving employee benefits plans are sometimes overlooked until well after the deal negotiations are…Read More -
The Fahrenheit Group Welcomes New Director Shelly Lammon, CPA
Shelly Lammon, CPA joins our Raleigh office as a Director on our Finance and Advisory team. Shelly has been providing small business owners with contract strategic and financial guidance since 2007 as a fractional Controller and CFO. She enjoys working with business owners and managers to help them better understand the financial position of their company. Shelly’s goal is to provide expertise…Read More -
Cynthia Macturk joins The Fahrenheit Group as New CFO
The Fahrenheit Group is excited to announce our new CFO, Cynthia Macturk. In this role, Cynthia is responsible for many different facets of operations here at the firm. She will oversee accounting, IT, facilities, human resources, and operations of the firm — everything from new hire onboarding and month-end close to cash management and making sure everyone gets paid on time.…Read More -
The Fahrenheit Group Welcomes New HR Director – Jennifer Stern
The Fahrenheit is excited to welcome Jennifer Stern to the Operations team in the Richmond office as our HR Director. She has over 20 years of HR experience in associate relations, generalist, recruiting, and management which will be reflected in the work she does here at the firm. Prior to Fahrenheit, Jennifer was with Impact Makers, a Technology & Management Consulting…Read More