Seeking greater customer satisfaction, the Kodak Company created a workplace culture that resulted in greater employee involvement. So how did this work? They started building a performance-based culture. Kodak has utilized a quality leadership process that focuses on a continuous cycle of Assess, Plan, Do, Verify. For details, continue reading the full article here.
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I am fortunate to have one of our managing directors here at The Fahrenheit Group as my mentor. He is a well-respected CFO who has worked for many different companies throughout his career,...