For years, HR has struggled with how to be both strategic business partners and flawless technicians. Our emphasis tends to be on how to be more strategic, but the fact is, flawless execution of the more tactical and compliance-oriented functions of HR are still very important to the successful operation of every business. So, how do we accomplish both? Doing what we’ve always done, trying to find both strategic and operational talent in one person or one organizational structure may not be the right answer. This article proposes a thought provoking concept of separating the two, going as far as suggesting the use of data, analytics and objective decision-making tools and methods to effect the best possible strategic business outcomes while leveraging efficient resource management options to optimize delivery and operational support. Makes a lot of sense!
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